What is going on?
After the update on May 14th were users work with Twinfield without problems. On May 15th users encountered problems when logging in and using the accounting application. This has to do with the conversion and extension of several tables in Twinfield. As a result, requests are made to Twinfield not always interpreted correctly. This misinterpretation leads to an error and after that, the user is automatically logged off. Information that was entered in the session will be lost.

How do we take care?
On Tuesday, May 15th and the morning of Wednesday, May 16th we have a hotfix installed on various servers, but this has only partially solved the problem. At this moment, programmers and database specialists working hard to find a solution that solves the problem on all servers and for all users.

Published on Wednesday, May 16th, 16:00 CET.

Twinfield, the online accounting specialist and part of the Wolters Kluwer Tax & Accounting division, has been included in the latest SaaS report from Intellect, the UK’s IT trade association, which highlights the increasing popularity of Cloud applications. The Intellect report contains a series of cloud case studies demonstrating that deployment of cloud technology has now moved from a small number of early adopters to the mainstream marketplace.  

Twinfield user, Goodman Jones, is included in the case study digest as an example of best practice in Cloud based accounting. Goodman Jones has always embraced leading edge technology and the innovative firm has been working with Twinfield for over five years to transform business operations and enhance client services. Through the implementation of Twinfield, Goodman Jones is now able to connect with its clients at any time from any location meaning it can offer a much stronger value proposition to its clients.

Philip Woodgate, partner in charge of business services at Goodman Jones, explains, “The market has changed in recent years. Accountancy firms today need to be able to deliver more services for less cost and with cloud solutions such as Twinfield, accountancy practices are able to reduce the amount of time spent on basic client book-keeping management and offer clients business advice as an additional service. We took the decision to implement Twinfield five years ago and they have provided an invaluable service for both us and our clients.”

Kevin McLoughlin, UK Country Manager at Twinfield, comments, “Goodman Jones is a great example of how cloud services can transform business processes to benefit both accounting practices and their clients. The cloud provides a huge opportunity for accountants to step up to the mark and play a vital role in enabling a new level of business insight and understanding that can transform the performance of UK businesses. By using Twinfield Goodman Jones is able to benefit from a new way of working that minimises repetitive administrative processes and frees up talented accounting professionals to spend more time sharing their expertise and knowledge with clients.”

The Intellect report is available to download online at www.intellectuk.org/saas

CWM Chartered Accountants (CWM), today announces that it is using the Twinfield online accounting solution to provide its clients with an enhanced service, enabling them to view and share financial information at anytime, from anywhere. By actively involving its clients in the use of Twinfield, CWM is able to improve collaboration, speeding up tasks and freeing up time to provide additional services such as consultancy and business advice.

CWM is a proactive, innovative accounting practice which always aims to be at the forefront of new technologies that will benefit its customers. Based in Surrey, the business specialises in providing online accounting, payroll services and auditing to both private and corporate clients.

Mark Cooper, principal of CWM, comments, “Online accounting is an important part of the service that we provide to our clients. We are not only using Twinfield internally within our own organisation but are also actively encouraging our customers to use the software themselves. Having all parties operate on one central accounting system means that the accountant and client can share information in real-time from any location and if any issues or queries arise, these can be quickly dealt with. By sharing data using an online system there is no need for the physical transfer of invoices and other records, which increases efficiencies and minimises the chance of errors.”

Cooper continues, “There are clear cost and time savings associated with everyone using the same system. The ability to complete tasks quickly and easily means that we can devote more time to providing added value services to our clients, including general business advice and IT consultancy.”

CWM has also recently integrated an invoice scanning service into its Twinfield solution.  By scanning the invoices into Twinfield the client simply logs into the solution to view the invoice and authorise it. This way the client doesn’t have to retain any paper copies and should the accountant need to look at a particular document in more detail, it is easy to drill down into the record and find additional information.

Cooper concludes, “The Twinfield solution is an ideal fit for our business and we are keen to move more of our existing clients on to the system as I do see online accounting as the way forward. As times continue to be tough for all industries, businesses are looking to their accountant for more than just monthly or quarterly accounts production – and using Twinfield is enabling us to provide added value services that make a real difference to our clients’ business.”

If you have any questions about invoices you have received from Twinfield, you can contact CSO from now on via +31 33 467 70 10 or by mail cso@twinfield.com

Online accounting services provider Twinfield has launched a new iPhone application that will enable users to automatically record time and mileage. The application, which is free to download from the iPhone app store, will improve the speed with which invoices can be sent by also automatically filing these expenses claims.

“As a consultant, I spend a lot of time on the road,” explains Twinfield user, Ralf de Graaf, owner of Collate Consultancy. “The Twinfield application will turn my time-recording and the submission of my expenses claims into something that I can quickly and easily do in-between appointments. This will make invoicing so much simpler; at literally the touch of a single button, everything is taken care of.”

The application utilises a number of iPhone functions. The in-built GPS system keeps track of the route and mileage, while time and expenses can easily be assigned to the relevant project or client. 

Accountancy firm Wansink & Partner, which has also implemented the new application, said, “The Twinfield application is a great tool for the ambitious and forward-thinking entrepreneur. It is also very quick and safe to use, features that are of critical importance.” 

The Twinfield iPhone app is suitable for the iPhone 3GS and iPhone 4.

About Twinfield

Twinfield UK is a subsidiary of Twinfield International N.V., the European market leader in the area of online accounting and part of the Wolters Kluwer Tax & Accounting division, the global leading provider of tax, accounting and audit information, software and services. Today, more than 80,000 financial accounts are being compiled using Twinfield in 22 countries. Online accounting via Twinfield means flexible accounting, with a range of subscriptions to suit both small and large organisations. Twinfield also ensures efficient, secure, real-time data exchange between clients and administration or accountancy firms. Because Twinfield works as a web application, users can access and exchange financial reports online anywhere and anytime via a secure internet connection. For more information about the company and its services go to: www.twinfield.co.uk

With more than 80,000 administrations managed online via Twinfield software, it is an undisputed leader in online, SaaS-based collaborative accounting solutions in Europe. The acquisition further advances Wolters Kluwer Tax & Accounting’s strategy to expand its offering of software solutions that contribute to the productivity of accountants and SMEs in Europe. It also responds to the growing demand for ‘Software as a Service’ (SaaS), applications, enabling Wolters Kluwer to further build out its SaaS business model to meet customer demand.

“Through continuous investment and innovation, Wolters Kluwer has advanced its position as the European market leader in information and software solutions for finance professionals and SMEs,” says Henri van Engelen, Managing Director of Wolters Kluwer Tax & Accounting Europe. “This acquisition strategically expands our offering of state-of-the-art accounting software solutions. 
It also uniquely positions us as the only provider today capable of offering both information and software solutions to accountants and SMEs in the Dutch market.”

“We are very pleased to be joining Wolters Kluwer. This acquisition allows Twinfield to remain focused on our core competency: offering accountants and finance professionals in SMEs the best online accounting solution. At the same time, with Wolters Kluwer’s global reach and commitment, we can further strengthen and expand the Twinfield product offerings and SaaS delivery,” said André Kwakernaat, founder of Twinfield.

Terms of the acquisition are not being disclosed. Twinfield was founded in 2000. The company’s head office is in the Netherlands and it has two branches in the United Kingdom and the Ukraine. Twinfield has 75 employees.

About Wolters Kluwer Tax & Accounting

Wolters Kluwer Tax & Accounting, a division of Wolters Kluwer, is the global leading provider of tax, accounting and audit information, software and services. Tax, accounting, and audit professionals who serve as trusted advisors to clients and businesses worldwide rely on authoritative content and integrated workflow solutions from global leader Wolters Kluwer Tax & Accounting.  Wolters Kluwer had 2010 annual revenues of €3.6 billion, employs approximately 19,000 people worldwide, and maintains operations across Europe, North America, Asia Pacific, and Latin America, serving customers globally. Wolters Kluwer is headquartered in Alphen aan den Rijn, the Netherlands. Its shares are quoted on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

About Twinfield

Twinfield UK is a subsidiary of Twinfield International N.V., the European market leader in the area of online accounting. Today, more than 80,000 financial accounts are being compiled using Twinfield in 22 countries. Online accounting via Twinfield means flexible accounting, with a range of subscriptions to suit both small and large organisations. Twinfield also ensures efficient, secure, real-time data exchange between clients and administration or accountancy firms. Because Twinfield works as a web application, users can access and exchange financial reports online anywhere and anytime via a secure internet connection. For more information about the company and its services go to: www.twinfield.co.uk

Prior to working with Twinfield, Serenata Flowers was using an accounting system from Access which ran on a dedicated Server at head office. However, as Peter Ahl, Managing Director of Serenata Flowers, explains, “Whilst our previous system worked sufficiently within the office environment, it could not support us remotely. This was a major factor, as we have a number of people working in different locations nationwide, with many of our bookkeepers working from home rather than the office.”

Business Stream is the non-domestic retail arm of Scottish Water, which was launched following the introduction of competition into the Scottish water industry in 2008. As part of the deregulation, both companies were required to operate separate financial systems by the end of 2009. Business Stream wanted a flexible accounting solution that could deliver the high level of functionality the company had previously experienced. As Business Stream does not have a large in-house IT team, an online accounting solution was the preferred choice as it minimises the need for internal IT resource, providing the functionality that the business needed in a cost effective and efficient way.

Johanna Dow, Financial Director of Business Stream, explains, “When looking for an accounting solution, we researched a number of different products including some large players such as SAP. However, Twinfield stood out as providing the most value for money because for a single monthly subscription we have real-time management information available through a web browser. In contrast, the SAP software would have cost us substantially more to implement and there would have been ongoing support and maintenance costs. With Twinfield, all of these costs are eliminated which saves us approximately £50,000 per annum.”

Dow adds, “The system is really easy to use, so much so that we are able to do all of our staff training in-house, which keeps training time and costs to a minimum. Another advantage of the system is that it is very flexible, enabling us to make changes to account structures, add new suppliers and make payments quickly and easily.”

Dow concludes, “We have received a fantastic service from Twinfield, and we are looking forward to exploiting the full functionality of the system now that we have gone live.  

Kevin McLoughlin, UK Country Manager, Twinfield, comments, “Online solutions and Software as a Service (SaaS) is often labelled as something that only SMEs are able to benefit from. However, as Business Stream clearly shows, one of the major advantages of Twinfield is its scalability and agility in flexing to suit the size of the business – making it advantageous for all. As SaaS continues to become a core-part of modern business operations, online accounting is set to grow significantly as larger organisations realise the potential of the cloud.”

About Business Stream

A wholly-owned subsidiary of Scottish Water, Business Stream has been formed as an arms-length company with its own board and independent management team. Its goal is to provide a first class service for business customers and respond to the challenge of other established utility companies entering the new, competitive market which opened on 1 April 2008.

Under the Water Services etc. (Scotland) Act 2005, Scottish Water had to split its operation into wholesale (Scottish Water) and retail (Business Stream) units. Although ostensibly remaining a part of Scottish Water, Business Stream is a new business working completely independently of its parent company in order to ensure fair and transparent retail practice under the rules of the new competitive marketplace for business customers. The Business Stream website can be found at www.business-stream.co.uk

About Twinfield

Twinfield UK is a subsidiary of Twinfield International N.V., the European market leader in the area of online accounting. Today, more than 80,000 financial accounts are being compiled using Twinfield in 22 countries. Online accounting via Twinfield means flexible accounting, with a range of subscriptions to suit both small and large organisations. Twinfield also ensures efficient, secure, real-time data exchange between clients and administration or accountancy firms. Because Twinfield works as a web application, users can access and exchange financial reports online anywhere and anytime via a secure internet connection. For more information about the company and its services go to: www.twinfield.co.uk