At this moment there is a failure to Twinfield online accounting. The error concerns the C1 cluster of Twinfield. When you are logged in Twinfield you see in the address bar of your browser C1 or C2, which is the cluster in which your administration is running.
What is going on?
After the update on May 14th were users work with Twinfield without problems. On May 15th users encountered problems when logging in and using the accounting application. This has to do with the conversion and extension of several tables in Twinfield. As a result, requests are made to Twinfield not always interpreted correctly. This misinterpretation leads to an error and after that, the user is automatically logged off. Information that was entered in the session will be lost.
How do we take care?
On Tuesday, May 15th and the morning of Wednesday, May 16th we have a hotfix installed on various servers, but this has only partially solved the problem. At this moment, programmers and database specialists working hard to find a solution that solves the problem on all servers and for all users.
Published on Wednesday, May 16th, 16:00 CET.