Johanna Dow, Finance Director, Business Stream explains as to why the leading supplier of water and waste water services has increased operational efficiency and has created better value for its customers. By implementing Twinfield’s online accounting software, the organisation has achieved flexibility in its financial reporting throughout the business’ life-span to date.
When selecting a finance system, Twinfield stood out to us as providing the most value for money. One feature it offers is real-time management information through a web-browser. As we don’t have a large in-house IT team, Twinfield was the most cost-effective option, as there are no hardware, hosting or other costs involved.
A cloud-based solution that could meet our business needs was also something which we were keen on as we already had other cloud-based systems within the organisation, and Twinfield’s online accounting solution slotted very well into the ecosystem.
After the initial implementation in 2008; which was very successful and on time; we used the system for purchase-to-pay processes and general ledger. However since the implementation we have actually gone on to achieve significant benefits through other functionality. Over the years we’ve increased our use of the Twinfield system adding different functions due to its flexibility and low cost.
Our previous system was painstakingly complicated and required us to manually print and scan payments whereas Twinfield’s bank statement function allows these to be uploaded directly.
Because of this, using Twinfield has made us more efficient; giving us the capability to provide a more valued and quality service to our customers.
Crucially, as our business has grown and evolved, Twinfield has been flexible in response to any new needs we’ve had throughout the business life-span.